To check the status of an order, please login to your account (see the "Account" section in the top menu bar). Please note that delivery can take 2-7 business days for standard USA orders (faster if expedited methods are selected) and 1-3 weeks for international orders such as for Canada. Once you have placed your order, you can expect an order confirmation to be emailed to you immediately, and you will receive a follow up email with tracking information once your order has shipped. Please check your spam folder if you have not received these confirmation and/or tracking emails in your inbox.
- To place an order by phone please call: 1-877-275-4465 or 626-371-1023. Tech support issues cannot be resolved at this order line, tech support queries are handled by submitting an inquiry using the CONTACT US button below
- For all other enquiries (support, returns, general questions) please use the CONTACT US button below